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Accident claims across Scotland Whatever happened. We've got you.

Your fault or not, we're here to help.

The accident is enough to deal with.
Let's work out what comes next. One person to help with your claim, from the first call to the finish.

Start your claim. Your way.

Speak it, fill in the form or call us. Whatever's easiest.

Emergency line open 24/7Form takes about 3 minutes20+ languages

Example: someone speaks in Polish, it is translated into English, and their claim updates appear.

Before your insurer, have a word with us.

Calling your insurer can affect your premium, your no-claims bonus and your entitlements. Speak to us first so you can understand your options.

Either way, we're here.

Not your fault.

Where they apply, we arrange a hire car and book your repair. If you have an injury, we refer it to a no win, no fee solicitor. We usually get these steps moving within 24 hours.

Your fault.

We still sort your repair through our garage network and talk you through what your own policy covers.

Help with your excess, where we can.

From the Bordersto the Highlands.

There is a way through.

Your words.Our next move.

You don't need to find the perfect words. Speak in the language you're comfortable with. What you say becomes your claim.

Report Now

Rather write it down? The online form takes about 3 minutes.

Start your claim
Speak in your own language.20+ languages

One person. Start to finish.

A direct number, and someone who already knows your claim when you call. Not a call centre.

  1. Tell us what happened.

    By voice in your own language, on the online form in about 3 minutes, or on the phone. We take it all down in one go.

  2. We sort what you need.

    Not your fault: a hire car, usually within 24 hours, and your repair booked. Your fault: we still sort your repair. Injured: a specialist solicitor, no win, no fee.

  3. You always know where it stands.

    The same person stays with you to the end. Follow every step in your claim portal, or call them directly.

A conversation can change what comes next.

Emergency line answered 24 hours a day, 7 days a week.